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Tots House Owner of the Year 2010 Award

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After a busier than ever year, we are very pleased to have chosen the winner of our coveted Tots to Travel Outstanding House Owner of 2010 Award.

In fact, as is always the case, we had very little to do with choosing the winner – it is based entirely on customer feedback and as such is an enormously close run thing, with so many owners putting in a huge effort to deliver the best family friendly holidays possible.

None the less, choose we must, and this year the winners are Anna and Simon Davey of Lake Cottages in Poitou-Charentes, who, in their first year with us, achieved 18 weeks of bookings and universal acclaim from the families they hosted at their gites. Proof, if it were needed, that going that extra step to meet your market’s needs really does pay dividends!

Here’s what some of this year’s happy Lake Cottages guests had to say…

Great hosts…
“We had excellent hosts.  It was nice to meet people who were excited and obviously enjoyed their business.”  Davies Family, Oct 2010

Top rate facilities…
“Bluebell was everything we expected and more.  The facilities were top rate, and so much thought had been put into our particular needs that we were totally relaxed and able unwind and enjoy our holiday.  Anna and Simon were fantastic hosts and looked after us all extremely well, even after we left by posting some items that we had accidentally left behind to us.  I can’t recommend this property highly enough.” Leigh-Browne Family, June 2010

Marvellous…
“Anna and Simon were MARVELLOUS – really wanted us to have a good holiday and that was so refreshing!!”  Webster Family, July 2010

Superb gites and grounds…
“Anna and Simon were amazing hosts.  The gites and grounds were superb and we had everything we could have wanted and more.  I know it is new but they are doing a fantastic job.”  Moseley Family, June 2010

By going that extra mile, paying attention to the little things, the Daveys are seeing a substantial boost to their income through letting so many extra weeks. To find out how they do it, look out for Wendy’s interview webinar with Anna Davey early in the New Year – we’ll be posting details here nearer the time.

Well done Anna and Simon!

Categories: Holiday Home, Holiday Rentals, Tots To Travel.

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