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Terms and Conditions
Definitions
"We", "Us", "Our", "Discount Letting" refers to Discount letting service direct Ltd.
"Landlord(s)", "You", "Your", refers to the named applicant requesting our letting service.
"Tenant(s)", refers to the person seeking to habit the landlords’ property.
The use of the Discount letting service direct ltd website and service is subject to the terms and conditions set out by us. In using our website and service you agree to adhere to our terms and conditions laid out here.
Important Note: In registering your property with us or by ticking the relevant terms and conditions box within the registration page of our website you the landlord agree that;
- You have fully understood the letting service that we provide.
- You agree that our service is satisfactory for your needs.
- You agree to pay in full before inclusion within our Tenant Find Service.
- You have fully understood and agree to all aspects within our Terms and Conditions.
- You agree to use our service as a private landlord only and not as a letting agent or estate agent. Note: If you are a private landlord looking to tenant your own properties and operate as a company i.e. XYZ Homes ltd you are not deemed as acting as a letting agent or an estate agent.
- You agree with and fully understand that if it is found that a registration for any of our services is made by a letting agent or estate agent that the registration will be immediately removed from our service and database and that no refund will be offered.
- You agree that you have read and understood our privacy policy and that you accept our privacy policy in its entirety. Our Privacy Policy can be viewed at the following link http:www.discountletting.co.uk/privacy-policy
VAT charges.
All fees are shown exclusive of VAT. VAT will be charged at the prevailing rate.
Discount Code & Promotional offers.
A discount code must be entered when completing the tenant find service registration form if a discount is to be achieved. The "Verify Code" button must be clicked to verify the code before a discount is offered. If no discount code is entered upon completion of the registration form then no discount will be offered once the registration form has been submitted. All participating Landlord/Trade associations will hold the discount code within their secure member’s area. No two discount codes or promotional offers are to be used in conjunction with each other. Only one discount code or promotional offer is to be used at a time. Discount codes and promotional offers may be subject to a set time period. Once the set time period has elapsed the code will removed from the Discount Letting system and no discount will be offered.
Registration renewal service.
If a landlord wishes to renew the Discount Letting tenant find service the renewal must take place prior to the expiry date which is one month from the initial registration date. Discount Letting will send a reminder email but it is entirely the landlords responsibility to renew the tenant find service in adequate time prior to expiry. If a landlord does not receive the Discount Letting reminder email for whatever reason, Discount Letting is not to be held responsible for the property expiring without notice. In using the Discount Letting tenant find service the landlord agrees that it is the landlords responsibility to keep track of how long a property has been placed within the Discount Letting tenant find service and that the landlord will renew their property registration in good time if required.
Property Mis-description act 1991
Discount letting service direct Ltd will update all website particulars at regular intervals and make every effort to ensure the accuracy of the details produced are correct at all times. However it is entirely the landlords’ responsibility to make sure that all personal and property particulars held by us are correct and up to date. We hold no responsibility for any mis-descriptions that have been provided by the landlord. In agreeing to our terms and conditions the landlord accepts all responsibility for the particulars produced within the Discount letting service direct Ltd website and all marketing resources used by us.If a landlord wishes to change any personal or property particulars they must do so in the first instance by stating the change to be made in writing either via email to enquiry@discountletting.co.uk or via post to; Discount letting service direct Ltd, Unit 7 Meridian Court Cumberland Place London SE6 1LB.
Scam registrations
If it is found that a property has been registered for any reason other than to find a prospective tenant, the property will be removed from the Discount Letting service straight away and no refund will be offered. Discount Letting reserve the right to suspend any rental advert until further notice if it is deemed by Discount Letting that a registration has been placed within our services under misleading circumstances.
Fees
All fees that are chargeable by us for our Tenant Find Service are to be paid in advance and in full. At no point will a landlord’s property be included within our Tenant Find Service unless payment has been received in full.
We actively seek to take payment from customers for our Tenant Find Service via a secure network. We are not to be held liable for any damages or costs that may be incurred by a fault with the secure network or our network that is used to take payment for our services.All management fees that are required for our Full Management Service will be dealt with by our management team.
Free downloads offered by by Discount letting service direct Ltd.
All documents and forms offered by us are to be used as a guide only. Should the landlord or tenant wish to include further considerations within the documents that is entirely the responsibility of the landlord and tenant and not Discount letting service direct ltd. We will not be held liable for failure of any part of any document download via the Discount Letting website.
Landlord & Tenant disputes.
All disputes that arise between a landlord and tenant that have used our service are to be resolved solely by the landlord and tenant. We hold no responsibility for any disagreements or disputes that may arise throughout a tenancy term.We may seek to advise both the landlord and tenant about their individual rights and may offer advice on certain aspects of legal proceedings but at no point are we to be deemed liable for any damages or expenses incurred due to a landlord/tenant dispute.
Viewings.
All viewings carried out within our Full Management Service & Tenant Find Service are made by appointment only.
Landlords' responsibilities (Tenant Find Service Only).
It is the landlords’ responsibility to insure that all of the following are adhered too:
- A current landlords' electrical safety certificate is in place.
- A current landlord's gas safety certificate is in place.
- Where applicable the landlord must have permission from the mortgage lender to let out his/her property.
- Adequate insurance is in place to cover all eventualities.
- All furnishings within the landlords’ property pass Fire Safety regulations 1998.
- All tax that is due from rental income is declared to the Inland Revenue no matter if the landlord is resident in the UK or overseas.
- Where applicable standing order payments are arranged by the landlord to allow for rental payments by the tenant.
- Where applicable a rent book is given to the tenant to register weekly rental payments.
- All utility bills are transferred into the current tenants' name.
- Council tax payments are made by the current tenant.
- The tenant(s) deposit has been placed in a suitable tenancy deposit scheme, or the landlord holds the tenant(s) deposit and has insured the tenant(s) deposit via a suitable tenancy deposit scheme.
- A suitable energy certificate is in place.
Reproduction of material.
All material contained within this website is not to be copied without consent from Discount letting service direct Ltd. All properties contained within the Discount letting service direct Ltd website are properties that are actively marketed by us and are not to be copied and displayed by any other agent or private individual.
Damages
In no way are the owners of our website or any company or person linked to us to be held liable for any damages incurred which could be attributed to our website or the service offered by us and PDP.
Internal links
Discount letting service direct Ltd are not responsible for the integrity of any links that are displayed within this web site.
Testimonials
Comments left by landlords will be used throughout the Discount Letting website and maybe published within our partner websites. Note: A published testimonial will only offer the actual testimonial and will not offer the landlords contact detail unless requested.
Internal adverts from outside companies.
The adverts that are displayed within the Discount letting service direct Ltd web site and marketing material produced by us are intended to promote a selection of services to landlords. Whilst we promotes services from companies other than the services we provide, we do not accept responsibility for any loss or damage incurred whilst using the services that are advertised within this web site.
Editing and deletions.
If a landlord wishes to amend any details about their property or personal particulars please email all amendments to enquiry@discountletting.co.uk in the first instance. All amendments will be activated in 24 hours of processing the landlords email request.
If a landlord wishes to remove an advert from our tenant find service this can be carried out by emailing the rental address and/or the reference number to enquiry@discountletting.co.uk and clearly stating within the email that the advert is to be removed. Landlords may also call 02086970984.
Once a property has been removed from our tenant find service we are unable to register the property again unless payment has been received in full for a new term within our tenant find service.
Property portal loading system.
We use an automated feed system to send our rental properties to our entire list of partners’ websites. The feed that we use is sent to our partners websites twice a day every day to ensure our rental properties are showcased across the Internet as fast as possible. If a property has not been displayed within 48 hours please call 02086970984 or email enquiry@discountletting.co.uk in the first instance. We do not accept liability for any of our partner sites who are experiencing technical difficulties and are unable to receive the feed that we send on a regular basis. Should any of our partner sites experience any difficulties in receiving our property feeds, the feeds that we have sent will be retrieved once our partners technical problems have been resolved. We have no control over the speed that our partners repair their technical faults and do not accept any liability for a property that has not been displayed due to an error that is out of our control.
Property portals.
Should any of our partner sites experience any technical difficulties throughout their business or website and be unable to showcase our properties as they normally would we are not to be held responsible. If for whatever reason Discount Letting are no longer able to advertise a landlords rental property via any of our partner sites (property portals) Discount Letting are not to be held responsible and no refund will be offered to the landlord under any circumstances.
If you encounter any problems with any of our partners' websites please call 02086970984 or email enquiry@discountletting.co.uk in the first instance.
Rental property postcodes.
When a registration is sent to our list of partner sites the correct postcode must be included within the information that is sent. If it is found that an incorrect postcode or a postcode that is not registered with the Royal Mail has been sent to our partners websites the postcode and the property will be rejected from the partners website and the property will be excluded from advertising until the postcode is deemed as correct by the particular website or the postcode can be found within a Royal Mail search. Discount letting service direct are not responsible for the rejection of any property registration due to the incorrect or unregistered postcode that has been given by a landlord. All of our advertising websites/portals locate the exact location of a rental property by the postcode of the property. Our advertising websites/portals have the final say on where a property is located, and within what property searches individual rental properties will show. This judgement is made by our advertising websites/portals using their own map facilities and the postcode offered by Discount Letting. At no time are Discount Letting to be held responsible for an individual rental property not showing in the desired area search due to our advertising websites/portals locating the individual rental property in an area outside the preferred location.
Refund Policy.
If your property has not been shown within the property portals that we have guaranteed to show your property on within 48 hours we will offer you a full refund. Please note: All refund requests must be made in the first instance by email to enquiry@discountletting.co.uk . Please allow 7 days for your refund to be processed. If a full refund is offered the landlords property will be removed from the Discount Letting website and our partner websites immediately.
If you are a letting agent or estate agent and you have registered for any of our services either in error or by trying to mislead us into believing that you are a private landlord you will not be offered a refund. All letting agents or estate agents properties that have been registered either in error or by trying to mislead us into believing that the registration has been placed by a private landlord, will be removed from our site and our list of partner sites immediately. If you feel that we have judged you as a letting agent or estate agent unfairly please email your concern to enquiry@discountletting.co.uk
Marketing
As part of the Discount Letting marketing program Discount Letting will send out newsletters and offers to landlords who have registered for the Discount Letting newsletter/promotional offer or signed up to use the Discount letting service and/or website. In accepting the Discount Letting terms and conditions you the landlord agree to allow Discount letting to send out via email a newsletter and/or post marketing material promoting Discount letting services and special offers offered by companies other than Discount Letting. Discount Letting will regularly call landlords to offer assistance and advice and aim to keep landlords up to date with any promotional offers or discount codes.
We reserve the right to change our terms and conditions without prior notice.
Discount Letting Service Direct Ltd Registered Head Office Unit 7 Meridian Court Cumberland Place London SE6 1LB Company Registration Number 5294033 Telephone Enquires: 02086970984 Email Enquiries: enquiry@discountletting.co.uk
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Contact Us
General enquiries:enquiry@discountletting.co.uk
Landlords email:
landlord@discountletting.co.uk
Tenants email:
tenant@discountletting.co.uk